24/7 US-based help desk · 11-minute average response
IT that just works. Security that never sleeps.
Cobalt Systems is the managed IT and cybersecurity team for growing businesses. We monitor, patch, protect and support every device, so your people can stop fighting technology and get back to work.
Free IT Assessment(555) 555-0193
- 99.98%client uptime
- 140+businesses supported
- 97%tickets solved same day
NOC · live- Email & Microsoft 365100%
- Firewall & network99.99%
- Cloud backups100%
- Endpoint protection100%
- Line-of-business apps99.97%
- Unlimited help desk
- 24/7 monitoring
- Managed EDR
- Tested backups
- Microsoft 365
- Compliance support
What we manage
Your entire tech stack, one accountable team.
From the help desk to the firewall, we own the outcome, so you never get bounced between vendors again.
Managed IT & help desk
Unlimited remote and on-site support, proactive maintenance and a real engineer on the phone in minutes.
fully managed
Cybersecurity
Managed EDR, email filtering, MFA, dark-web monitoring and 24/7 threat response by our security operations team.
24/7 SOC
Cloud & Microsoft 365
Migrations, licensing, Teams and SharePoint setup, and ongoing administration done right the first time.
migrations
Backup & recovery
Immutable cloud backups for servers and 365, with restore tests every quarter and a 4-hour recovery target.
RTO 4 hrs
Networks & Wi-Fi
Business-grade firewalls, switching and Wi-Fi, designed, installed and monitored for coverage and security.
site surveys
VoIP & phones
Cloud phone systems with mobile apps, auto-attendants and call recording, ported from your old carrier.
number porting
60-second security check
How exposed is your business right now?
Toggle each statement that's true today. Most small businesses we assess score under 50.
Guaranteed response
Response times in writing, not just promises.
Every agreement includes a service level agreement with real targets. We report our performance to you every month, and we usually beat them by a wide margin.
Targets are response times during covered hours. Critical issues are covered 24/7/365.
-
P1Critical: business down
15 minServer, network or company-wide outage. Engineer engaged immediately, 24/7.
-
P2High: team affected
1 hourA department or critical app is impaired.
-
P3Normal: one user
4 hoursA single user or device problem with a workaround.
-
P4Request
1 dayNew users, software installs and change requests.
Onboarding
Fully onboarded in 30 days, without disrupting your day.
We document everything, fix what's urgent first and take over from your previous provider without your team noticing anything except things working better.
- day 01discover --network --devices --accounts✔ 47 devices · 38 users mapped
- day 03secure --mfa --edr --email-filter✔ critical gaps closed
- day 07backup --verify --restore-test✔ recovery tested · RTO 4h
- day 14patch --all --schedule nightly✔ 100% devices current
- day 21document --runbook --passwords-vault✔ IT documentation complete
- day 30review --roadmap --budget✔ 12-month IT plan delivered
- $support --24x7
Closed tickets, happy clients
What clients say after we take over.
#48213Resolved
"We used to lose half a day every time something broke. Now I email Cobalt and it's fixed before I finish my coffee."
Rachel M.Office Manager · Dental group, 32 staff
#51877Resolved
"A phishing email got an employee's password. Cobalt's SOC caught the login from overseas and locked it down in minutes. That could have been a disaster."
Kevin D.CFO · Logistics company, 75 staff
#53002Resolved
"They moved our whole firm to Microsoft 365 over one weekend. Monday morning, everything just worked."
Alicia T.Managing Partner · Law firm, 18 staff
Free assessment
Get a clear picture of your IT in one week.
Our engineers review your network, devices, backups, Microsoft 365 and security posture, then walk you through a prioritized report.
- External vulnerability scan
- Backup & recovery review
- Microsoft 365 security score
- Dark-web credential check
- Prioritized fix list with costs
Free network & security assessment
Find the gaps before an attacker does.
We'll scan your network, review your backups and Microsoft 365 setup, and hand you a prioritized report. It's yours to keep, even if you never hire us.