{"id":7,"date":"2026-10-26T19:40:17","date_gmt":"2026-10-26T19:40:17","guid":{"rendered":"https:\/\/demos.csbwebhost.com\/auto\/faq\/"},"modified":"2026-10-27T16:46:42","modified_gmt":"2026-10-27T16:46:42","slug":"faq","status":"publish","type":"page","link":"https:\/\/demos.csbwebhost.com\/auto\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\n<div class=\"et_pb_section_0 et_pb_section et_section_regular et_flex_section auto-page-hero\">\n<div class=\"et_pb_row_0 et_pb_row et_flex_row auto-row\">\n<div class=\"et_pb_column_0 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_17_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_text_0 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><p class=\"auto-eyebrow\">FAQ<\/p>\n<h1>Questions drivers ask us<\/h1>\n<p class=\"auto-lead\">Estimates, warranties, scheduling and more. Still not sure? Call <a href=\"tel:+15555550163\">(555) 555-0163<\/a> and ask for a service advisor.<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"et_pb_section_1 et_pb_section et_section_regular et_flex_section auto-faq\">\n<div class=\"et_pb_row_1 et_pb_row et_flex_row auto-row auto-narrow\">\n<div class=\"et_pb_column_1 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_text_1 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><h2 class=\"auto-faq-title\">Pricing &amp; estimates<\/h2>\n<\/div><\/div>\n<div class=\"et_pb_accordion_0 et_pb_accordion et_pb_module et_flex_module auto-accordion\">\n<div class=\"et_pb_accordion_item_0 et_pb_accordion_item et_pb_toggle et_pb_module et_pb_toggle_open et_flex_module\"><h5 class=\"et_pb_toggle_title\">Do you give estimates before starting work?<\/h5><div class=\"et_pb_toggle_content et_flex_module\"><p>Always. After the inspection you get a written, itemized estimate by text or email. No work starts until you approve it, and the approved price is what you pay.<\/p>\n<\/div><\/div>\n<div class=\"et_pb_accordion_item_1 et_pb_accordion_item et_pb_toggle et_pb_module et_pb_toggle_close et_flex_module\"><h5 class=\"et_pb_toggle_title\">Are you cheaper than the dealer?<\/h5><div class=\"et_pb_toggle_content et_flex_module\"><p>Usually by 20 to 40% on the same repair. We use OE or OE-equivalent parts and charge an independent-shop labor rate instead of a dealership rate.<\/p>\n<\/div><\/div>\n<div class=\"et_pb_accordion_item_2 et_pb_accordion_item et_pb_toggle et_pb_module et_pb_toggle_close et_flex_module\"><h5 class=\"et_pb_toggle_title\">What does the $129 diagnostic fee cover?<\/h5><div class=\"et_pb_toggle_content et_flex_module\"><p>Up to an hour of hands-on testing by a certified technician, not just reading a code. If you approve the repair we find, the fee is credited toward it.<\/p>\n<\/div><\/div>\n<div class=\"et_pb_accordion_item_3 et_pb_accordion_item et_pb_toggle et_pb_module et_pb_toggle_close et_flex_module\"><h5 class=\"et_pb_toggle_title\">Do you offer financing?<\/h5><div class=\"et_pb_toggle_content et_flex_module\"><p>Yes. Repairs over $300 can be split into monthly payments, with 6 months interest-free on approved credit.<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"et_pb_row_2 et_pb_row et_flex_row auto-row auto-narrow\">\n<div class=\"et_pb_column_2 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_text_2 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><h2 class=\"auto-faq-title\">Warranties<\/h2>\n<\/div><\/div>\n<div class=\"et_pb_accordion_1 et_pb_accordion et_pb_module et_flex_module auto-accordion\">\n<div class=\"et_pb_accordion_item_4 et_pb_accordion_item et_pb_toggle et_pb_module et_pb_toggle_open et_flex_module\"><h5 class=\"et_pb_toggle_title\">What warranty do you offer?<\/h5><div class=\"et_pb_toggle_content et_flex_module\"><p>Our parts and labor warranty covers 3 years or 36,000 miles, whichever comes first. It's honored nationwide at 35,000+ partner shops, so you're covered on road trips too.<\/p>\n<\/div><\/div>\n<div class=\"et_pb_accordion_item_5 et_pb_accordion_item et_pb_toggle et_pb_module et_pb_toggle_close et_flex_module\"><h5 class=\"et_pb_toggle_title\">Will servicing my car here void my factory warranty?<\/h5><div class=\"et_pb_toggle_content et_flex_module\"><p>No. Federal law (the Magnuson-Moss Warranty Act) lets you have maintenance done at any shop. We use OE-spec parts and fluids and keep digital records you can show the manufacturer if needed.<\/p>\n<\/div><\/div>\n<div class=\"et_pb_accordion_item_6 et_pb_accordion_item et_pb_toggle et_pb_module et_pb_toggle_close et_flex_module\"><h5 class=\"et_pb_toggle_title\">Can you do recall work?<\/h5><div class=\"et_pb_toggle_content et_flex_module\"><p>Recalls must be done by a franchised dealer at no charge to you. We'll check your VIN for open recalls during every visit and let you know.<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"et_pb_row_3 et_pb_row et_flex_row auto-row auto-narrow\">\n<div class=\"et_pb_column_3 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_text_3 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><h2 class=\"auto-faq-title\">Scheduling &amp; drop-off<\/h2>\n<\/div><\/div>\n<div class=\"et_pb_accordion_2 et_pb_accordion et_pb_module et_flex_module auto-accordion\">\n<div class=\"et_pb_accordion_item_7 et_pb_accordion_item et_pb_toggle et_pb_module et_pb_toggle_open et_flex_module\"><h5 class=\"et_pb_toggle_title\">Do I need an appointment?<\/h5><div class=\"et_pb_toggle_content et_flex_module\"><p>Appointments get priority, but we hold same-day slots every morning. For oil changes and quick services you're welcome to wait in the lounge.<\/p>\n<\/div><\/div>\n<div class=\"et_pb_accordion_item_8 et_pb_accordion_item et_pb_toggle et_pb_module et_pb_toggle_close et_flex_module\"><h5 class=\"et_pb_toggle_title\">Can I drop my car off before you open?<\/h5><div class=\"et_pb_toggle_content et_flex_module\"><p>Yes. Use the secure key drop by the front door 24\/7. Fill out the envelope and we'll text you once your car is checked in.<\/p>\n<\/div><\/div>\n<div class=\"et_pb_accordion_item_9 et_pb_accordion_item et_pb_toggle et_pb_module et_pb_toggle_close et_flex_module\"><h5 class=\"et_pb_toggle_title\">My car won't start. Can you tow it?<\/h5><div class=\"et_pb_toggle_content et_flex_module\"><p>We partner with a local towing company and can arrange a tow to the shop. Call us and we'll set it up.<\/p>\n<\/div><\/div>\n<div class=\"et_pb_accordion_item_10 et_pb_accordion_item et_pb_toggle et_pb_module et_pb_toggle_close et_flex_module\"><h5 class=\"et_pb_toggle_title\">How long will my repair take?<\/h5><div class=\"et_pb_toggle_content et_flex_module\"><p>Most maintenance and common repairs are finished the same day. Bigger jobs and special-order parts can take one to three days. You'll get text updates the whole way.<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"et_pb_section_2 et_pb_section et_section_regular et_flex_section auto-cta\">\n<div class=\"et_pb_row_4 et_pb_row et_flex_row auto-row auto-cta-row\">\n<div class=\"et_pb_column_4 et_pb_column et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_14_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_text_4 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><p class=\"auto-eyebrow\">Open 6 days \u00b7 Most repairs same day<\/p>\n<h2>Check engine light on? Don't guess. Get it diagnosed.<\/h2>\n<p>Book online in 60 seconds, or call and talk to a service advisor. Most cars are back on the road the same day.<\/p>\n<\/div><\/div>\n<\/div>\n<div class=\"et_pb_column_5 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_10_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_code_0 et_pb_code et_pb_module\"><div class=\"et_pb_code_inner\"><a class=\"auto-call\" href=\"tel:+15555550163\"><svg class=\"auto-ico\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M5 3h4l2 5-2.5 1.5a11 11 0 0 0 6 6L16 13l5 2v4a2 2 0 0 1-2 2A16 16 0 0 1 3 5a2 2 0 0 1 2-2z\"\/><\/svg><span><small>Call the shop<\/small>(555) 555-0163<\/span><\/a><a class=\"auto-btn auto-btn--dark auto-btn--block\" href=\"https:\/\/demos.csbwebhost.com\/auto\/contact\/#quote\">Book Service Online<\/a><\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":0,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-7","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/demos.csbwebhost.com\/auto\/wp-json\/wp\/v2\/pages\/7","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/demos.csbwebhost.com\/auto\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/demos.csbwebhost.com\/auto\/wp-json\/wp\/v2\/types\/page"}],"replies":[{"embeddable":true,"href":"https:\/\/demos.csbwebhost.com\/auto\/wp-json\/wp\/v2\/comments?post=7"}],"version-history":[{"count":2,"href":"https:\/\/demos.csbwebhost.com\/auto\/wp-json\/wp\/v2\/pages\/7\/revisions"}],"predecessor-version":[{"id":22,"href":"https:\/\/demos.csbwebhost.com\/auto\/wp-json\/wp\/v2\/pages\/7\/revisions\/22"}],"wp:attachment":[{"href":"https:\/\/demos.csbwebhost.com\/auto\/wp-json\/wp\/v2\/media?parent=7"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}