{"id":7,"date":"2026-10-26T19:42:19","date_gmt":"2026-10-26T19:42:19","guid":{"rendered":"https:\/\/demos.csbwebhost.com\/agency\/faq\/"},"modified":"2026-10-27T16:48:03","modified_gmt":"2026-10-27T16:48:03","slug":"faq","status":"publish","type":"page","link":"https:\/\/demos.csbwebhost.com\/agency\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\n
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FAQ<\/p>\n

Good questions. Straight<\/span> answers.<\/h1>\n

Everything people ask us before they hire us. Still curious? Email hello@example.com<\/a>.<\/p>\n<\/div><\/div>\n<\/div>\n

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<\/defs>FAQ \u2726 ASK US ANYTHING \u2726 NO JARGON \u2726 <\/textPath><\/text><\/svg><\/svg><\/div><\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n
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A<\/span>Working with us<\/h2>\n<\/div><\/div>\n
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What kinds of companies do you work with?<\/h5>

Mostly startups, consumer brands and established companies going through change, like a new product line, a merger or a push into a new market. Our clients usually have between 10 and 500 employees.<\/p>\n<\/div><\/div>\n

Do you work with clients outside your city?<\/h5>

Yes. About two-thirds of our clients are remote. We run workshops over video and travel for on-site kickoffs and shoots when it makes sense.<\/p>\n<\/div><\/div>\n

Who will actually work on our project?<\/h5>

A small senior team: a strategist, a design lead and a project lead, plus specialists as needed. The people you meet in the pitch are the people doing the work.<\/p>\n<\/div><\/div>\n

Can you work alongside our in-house team?<\/h5>

Absolutely. Many clients have in-house marketers or designers. We'll set up shared files, clear roles and a hand-off plan so your team can run with it.<\/p>\n<\/div><\/div>\n<\/div>\n

B<\/span>Pricing & contracts<\/h2>\n<\/div><\/div>\n
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How much does a project cost?<\/h5>

Brand Sprints start at $6,500, full brand or website projects typically range from $18,000 to $75,000, and growth retainers start at $4,500 a month. You'll get a fixed-price proposal after our intro call.<\/p>\n<\/div><\/div>\n

How do payments work?<\/h5>

Projects are usually billed 40% at kickoff, 30% at the midpoint and 30% at launch. Retainers are billed monthly in advance. Ad spend is paid directly to the platforms.<\/p>\n<\/div><\/div>\n

Is there a minimum commitment for retainers?<\/h5>

Retainers start with a three-month commitment, which gives campaigns time to learn and improve. After that, they continue month to month with 30 days' notice.<\/p>\n<\/div><\/div>\n<\/div>\n

C<\/span>Process & deliverables<\/h2>\n<\/div><\/div>\n
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How many design revisions do we get?<\/h5>

Each phase includes two structured rounds of revisions. In practice, our weekly check-ins mean big surprises are rare and most clients don't need both rounds.<\/p>\n<\/div><\/div>\n

Who owns the final work?<\/h5>

You do. Once the final invoice is paid, you own the logo, designs, code and content we create for you, along with all the source files.<\/p>\n<\/div><\/div>\n

Do you offer support after launch?<\/h5>

Every project includes 30 days of post-launch tweaks. After that, you can move to a retainer or a flexible support plan for updates and improvements.<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n

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